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What is your size scale?
What are the measurements on your tank tops?
What details can you tell me about the quality of the tank tops?
Can you give me more details on your tote bags?
How do you recommend I wash my shirt?
What forms of payment does Pa'Lante Apparel accept?
Why does Pa'Lante Apparel use PayPal as one of their payment processors?
If I pay using my credit card, do you hold my information?
How will I know if my order has been placed?
When will my order arrive?
What is your exchange and refund policy?
I'm really satisfied with your products, how can I leave feedback?
Does Pa'Lante Apparel wholesale their products?
Q: What is your size scale?
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A:
Q: What are the measurements on your tank tops?
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A:
Q: What details can you tell me about the quality of the tank tops?
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A:
•100% Rib cotton, combed for softness and comfort
•Wider, textured ribbing for more stretch and give
•Classic tank style
•2x1 rib
•5.5 oz
•3/8 binging on neck and sleeves
•Form fitted
Q: Can you give me more details on your tote bags?
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A:
Our totes measure 15.25"w x 15/75"h, are 100% cotton and have reinforced stitching on handles for extra strength.
Q: How do you recommend I wash my shirt?
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A:
We highly recommend that you flip your shirt inside out, wash cold and then hang dry.
Q: What forms of payment does Pa'Lante Apparel accept?
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A:
Pa'Lante Apparel accepts all major credit cards, checks and money orders. During the checkout process you may select either Master/Visa Card, Paypal, check or money order. If you select the option for Master/Visa Card or PayPal you will be redirected to a secure server in order to process your credit card. If you select money order or check please read the next FAQ.
Q: Why does Pa'Lante Apparel use PayPal as one of their payment processors?
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A:
We use PayPal as a means of checking out because it is a safe and secure method to send your payment. PayPal is leading the industry in fraud prevention by offering one of the safest platforms for online commerce. They accept all major credit cards, as well as all major debit cards, electronic checks and direct transfers. PayPal is easy to use and payments are made immediately. You do not need a PayPal account nor do you have to sign up for PayPal in order to process your order. Simply follow the processing steps to complete your transaction and your order will be processed immediately.
Q: If I pay using my credit card, do you hold my information?
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A:
No, not at all. When paying by credit card you are redirected to secure servers online. Pa'Lante Apparel does not at any time have access to your credit card information. Payments are made via protected credit card servers and are kept secure at all times.
Q: How will I know if my order has been placed?
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A:
Once you have placed your order online you will be emailed a confirmation invoice. This invoice will include all relevant information. If you call in an order you will be e-mailed your order details immediately.
Q: When will my order arrive?
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A:
Your order will be processed immediately upon receipt of payment. The product page will always specify whether or not the item is in stock.
Q: What is your exchange and refund policy?
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A:
At Pa'Lante Apparel we pride ourselves in offering personalized, professional and friendly service. If for any reason you are not satisfied with your order we will be more than happy to exchange or refund any unused item that has been returned in its original condition within 7 days of receiving your order. You can reach our customer service at (609)638-8012 or e-mail us at info@palanteapparel.com letting us know why you wish to exchange or have a refund along with the details of your order.
Q: I'm really satisfied with your products, how can I leave feedback?
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A:
Pa'Lante Apparel always loves to hear from our customers and we are always happy to hear any suggestions or feedback you may have. Please feel free to e-mail us at info@palanteapparel.com or on our home page click on the Feedback link and follow the instructions.
Q: Does Pa'Lante Apparel wholesale their products?
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A:
Yes! If you like what you have seen and wish to carry our products in your store we do offer wholesale pricing. Please send us an e-mail at info@palanteapparel.com detailing exactly what products you are interested in and what quantity and we will get back to you with our wholesale price list. Also, please include as much of the below information as possible.
Provide us with the following information, whichever is applicable:
* boutique/business name
* boutique location/business address/website
* style/theme of your store
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